Ask - Electric Fireplace in Polystone
Available in stock
-
Delivery time: 3-5 days
Description
Description
What happens when I order?
Order confirmation
You’ll receive an instant order confirmation by email after purchase for you to review.
Payment for your order will be reserved on your account until we dispatch the order from our warehouse.
Fast dispatch
Orders placed before 2:00 pm where the products are in stock will be shipped the same day. Every order is hand-packed and shipped with trusted carriers like DHL, UPS and Dachser.
Orders including products that are not available at our main warehouse will be handled as soon as possible, and you will be notified of an expected delivery date when we have it from our suppliers.
Track your order
As soon as your order is dispatched from our warehouse, we’ll send you tracking information by email, so you can follow its journey every step of the way.
Not home when your order arrives: Your order will be delivered to the carrier’s local pick-up point.
Placed a large order: Large fireplaces and products are often shipped on pallets. Before delivery of a pallet, the courier will contact you by phone to arrange delivery.
We’re here for you
Our support doesn’t end at checkout. All products come with a 2-year warranty and a 30-day option to return your order. Read more about our return policy here.
We’re just one message or phone call away.
Call us: 01224 011575
Email us: info@biofireplacegroup.com
We aim to reply to every email as quickly as possible.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Dimensions
| Height | 89,0 cm |
| Width | 91,0 cm |
| Depth | 29,5 cm |
Materials & finish
| Material | Glass / Steel / polystone |
| Color | Gray |
| Decoration | Wooden Logs |
Installation dimensions & requirements
| Flue/Chimney | Not Required |
Heating performance
| Heat output (max) | 1,35 kW |
Fuel & consumption
| Fuel type | Electricity |
Flame & visual effects
| Flame colours | 1 |
Safety distances
| Use | Indoor |
Electrical
| Power requirements | 220-240V |
Controls features
| Thermostat | Yes |
| Timer | Yes |
| Remote control | Yes (included) |
| Control | Control Panel / Remote Control |
| Audio module | No |
General commercial
| Warranty | 2 years |
ScandiFlames Ask Electric Fireplace with Eldur 18" Insert
The ScandiFlames Ask Electric Fireplace blends rustic charm with modern functionality. Its freestanding polystone frame is designed to mimic natural stacked grey bricks, creating a striking visual feature while complementing a wide range of interior styles. At the heart of the fireplace, the Eldur 18" electric insert provides realistic LED flames and efficient heat up to 1.35 kW, adjustable with a thermostat or the included remote control for easy comfort at the touch of a button.
Fun fact: the name Ask comes from Norse mythology — Ask was the first man, created alongside the first woman, Embla, symbolising warmth and life, just like this fireplace brings to your home.
Key Features of Ask
- Freestanding design – no chimney or flue required, easy to position anywhere indoors.
- Realistic LED flame effect – enjoy flickering flames with or without heat.
- Built-in 1.35 kW heater – provides quick warmth, adjustable via thermostat.
- Dual control – use the integrated panel or remote control for convenience.
- Polystone brick-effect surround – durable frame with textured grey bricks for rustic style.
- Indoor comfort – no smoke, soot, or ash; simple, low-maintenance heating solution.
Create a Warm and Inviting Home
Whether placed in a living room, bedroom, or cosy reading corner, the Ask fireplace instantly enhances your space with a warm, welcoming glow. Use the LED flame effect without the heater during warmer months for ambience, or switch on the heat during cooler days to create a comfortable, inviting atmosphere for family and guests.
Why Choose the Ask Fireplace?
The Ask freestanding fireplace combines the charm of traditional brickwork with the convenience of modern electric heating. The realistic flames and flexible heat control offer a versatile, stylish solution for homes where comfort and design matter equally. It is also part of the Norse mythology series, with names that celebrate the first humans, adding a playful and meaningful touch to your décor.
What’s Included in the Package
- Ask freestanding polystone fireplace frame
- Eldur 18" electric fireplace insert
- Remote control
- User and installation manual
Bring warmth, ambience, and striking design into your home with the ScandiFlames Ask Electric Fireplace today.

