Cool Flame Logset 500
Low stock
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Delivery time: 3-5 days
Description
Description
What happens when I order?
Order confirmation
You’ll receive an instant order confirmation by email after purchase for you to review.
Payment for your order will be reserved on your account until we dispatch the order from our warehouse.
Fast dispatch
Orders placed before 2:00 pm where the products are in stock will be shipped the same day. Every order is hand-packed and shipped with trusted carriers like DHL, UPS and Dachser.
Orders including products that are not available at our main warehouse will be handled as soon as possible, and you will be notified of an expected delivery date when we have it from our suppliers.
Track your order
As soon as your order is dispatched from our warehouse, we’ll send you tracking information by email, so you can follow its journey every step of the way.
Not home when your order arrives: Your order will be delivered to the carrier’s local pick-up point.
Placed a large order: Large fireplaces and products are often shipped on pallets. Before delivery of a pallet, the courier will contact you by phone to arrange delivery.
We’re here for you
Our support doesn’t end at checkout. All products come with a 2-year warranty and a 30-day option to return your order. Read more about our return policy here.
We’re just one message or phone call away.
Call us: 01224 011575
Email us: info@biofireplacegroup.com
We aim to reply to every email as quickly as possible.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Decoration Set for Planika Cool Flame 500 Water Vapour Fireplaces
This decoration set includes decorative wood for Planika water vapour fireplaces. It is designed for the Cool Flame 500 and is also compatible with the models listed below.
The set consists of two trays of decorative wood, which are placed on top of the unit around the flame effects, helping to create a realistic flame display.
The decoration set is compatible with:
- Cool Flame 500
- Cool Flame 500 Pro
- AI 500
