Neo 500 Fireplace - Automatic Built-in
Available to order
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Delivery time: 2-6 weeks
Description
Description
What happens when I order?
Order confirmation
You’ll receive an instant order confirmation by email after purchase for you to review.
Payment for your order will be reserved on your account until we dispatch the order from our warehouse.
Fast dispatch
Orders placed before 2:00 pm where the products are in stock will be shipped the same day. Every order is hand-packed and shipped with trusted carriers like DHL, UPS and Dachser.
Orders including products that are not available at our main warehouse will be handled as soon as possible, and you will be notified of an expected delivery date when we have it from our suppliers.
Track your order
As soon as your order is dispatched from our warehouse, we’ll send you tracking information by email, so you can follow its journey every step of the way.
Not home when your order arrives: Your order will be delivered to the carrier’s local pick-up point.
Placed a large order: Large fireplaces and products are often shipped on pallets. Before delivery of a pallet, the courier will contact you by phone to arrange delivery.
We’re here for you
Our support doesn’t end at checkout. All products come with a 2-year warranty and a 30-day option to return your order. Read more about our return policy here.
We’re just one message or phone call away.
Call us: 01224 011575
Email us: info@biofireplacegroup.com
We aim to reply to every email as quickly as possible.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Dimensions
| Height | 55,2 cm |
| Width | 76,9 cm |
| Depth | 33,4 cm |
Materials & finish
| Material | Tempered Glass / Galvanised Steel / Steel |
| Finish | black powder coating |
| Color | Black |
| Decoration | Logs |
Installation dimensions & requirements
| Flue/Chimney | Not Required |
| Minimum Room Size (m3)
What is this? |
31 m³ |
Heating performance
| Heat output (max) | 3,1 kW |
Fuel & consumption
| Fuel type | Bioethanol |
| Fuel capacity | 1,7 L |
| Fuel consumption (Litres per hour) | 0,4 L/h |
| Burn time | ~5,0 h |
Flame & visual effects
| Flame levels | 2 |
| Adjustable flame | Yes |
Safety distances
| Use | Indoor |
Electrical
| Power requirements | 220-240V |
Controls features
| Remote control | Yes (included) |
| Control | Automatic / Remote Control |
| Glass included | Yes |
General commercial
| Warranty | 2 years |
Planika Neo 500 Fireplace with Remote-Controlled Burner
This built-in bioethanol fireplace from Planika stands out from other built-in models because the same frame can be reconfigured into four different shapes. Two detachable side panels let you choose between:
- Single-Sided - flame view from the front only
- Left Corner - flame view from the front and left side
- Right Corner - flame view from the front and right side
- Three-Sided - flame view from the front, left and right
Simply remove one or both side panels to switch between shapes - no separate product needed for each configuration.
Automatic Burner
The included bioethanol burner is Planika's own Neo 500 burner. It's automatic and can be controlled using the included remote or the integrated control panel on the burner itself.
The flames can be adjusted across 2 levels, changing the flame size, fuel consumption and heat output. An electronic fuel pump is included, connected to the burner, so refilling is simple and problem-free, without the worries of spilling fuel or overfilling the tank.
True Zero Clearance
The Neo Fireplace features Planika's True Zero Clearance firebox, rated for direct installation into combustible construction materials without an extra insulation gap - so you can build it into a media wall and mount a TV directly above it. Built-in heat, fuel-spillage and fuel-level sensors continuously monitor operation for added safety.
Decorative Logs Included
The Neo 500 Fireplace now comes with a decorative log set included as standard, giving the flame a cozy, traditional wood-fire look. Prefer a sleek, modern glass-only aesthetic instead? Just lift out the log tray to switch styles in seconds. Planika Fires does not recommend using third-party decorative logs or stones, as this can cause overheating and damage to internal components - always use accessories approved by Planika for safety and optimal performance.
Included in the Box
- Planika Neo 500 Fireplace built-in frame with two detachable side panels
- Heat deflector
- Planika Neo 500 burner
- Decorative log set
- Glass foam granulate decoration
- Safety glass
- Automatic fuel pump
- Remote control
- User and installation manual
Installation
The Neo 500 Fireplace is designed to be built into a wall or media unit and connected to a dedicated 230V power supply. Thanks to its True Zero Clearance rating, it can be installed directly against combustible framing - just make sure to finish the visible edge of the cladding material around the opening. The required wall opening size varies slightly depending on the chosen shape (Single-Sided, Corner or Three-Sided), so check the installation manual for exact framing dimensions. It requires a minimum room size of 31 m³, and needs at least 1 metre of clearance around and above the open flame, free from heat-sensitive or flammable objects.
